Fix iPhone Proximity Sensor Not Working

We all know that Apple’s features & design are one of a kind. No one will deny the fact that it comes up with some great devices having vibrant quality. Does that mean they can never fail? They are invincible. No! Of course, they could also get failed at a time.

Among such rare failures, we are going to discuss the iPhone Proximity Sensor Not Working issue in this article. Proximity Sensor detects how close your body is to your phone. iPhone Proximity Sensor detects the closeness between your ear and iPhone while having a call etc. Then it turns the display off accordingly.

Fix iPhone Proximity Sensor Not Working

If your iPhone Proximity Sensor isn’t working properly or creating some hindrance to the smooth running, we have solutions for you. We will mention some most common iPhone Proximity Sensor related issued along with their possible solutions.

How to fix or reset the Proximity Sensor?

If your iPhone Proximity Sensor isn’t working which means the display doesn’t go black when close to your ear. It could be very annoying sometimes. Here are some possible solutions for the same. If you have iPhone Backup then you can easily fix it with iPhone Restore.

Fix #1: Fix the Proximity Sensor without any loss of data

If you have any software related issue which led to this proximity sensor problem then you will require an iOS recovery tool – iMyFone iOS System Recovery. It is compatible with iOS 12 and can fix your problem. Here’s how to use it.

Step 1: Download and install the Recovery Tool.

Step 2: Next, launch the tool and go to “Standard Mode“.

Step 3: Connect the iPhone through USB cables and put your device into Recovery mode.

Step 4: Now download the device firmware by tapping Download.

Step 5: When the downloading is completed, the recovery process will start automatically.

Step 6: Finally, the device will be rebooted as usual and you are good to go.

Fix #2: Update your iOS

It is one of the simplest methods to rectify this problem. If your iOS is up to date then the proximity sensor issue will eventually be solved for sure. That’s how you can update your iOS.

Step 1: Go to Settings > General > Software Update.

Step 2: The device will check for updates if available. Tap “install” and let the process be completed.

Step 3: After which your iOS will be updated.

Fix #3: Turn the iPhone off and on

Sometimes when our mobile phones normal functionality is hindered for some reason. The quickest thing we try is to turn our phone off and on again. Or simply reboot it. We opt for this method to let the system apps get launched and restarted, which sometimes rectify minor issues. If you are using Apple Refurbished Products then you have to visit Apple Store first.

Fix #4: Restore it from iTunes

This method is the last possible method to go for when everything else fails. Here you need to factory reset your iPhone and restore it from iTunes. But just keep in mind that you can only recover your data if it was already backed up over iTunes earlier. Otherwise, don’t go for this method or you will end up losing all the data at once.

Fix #5: Force restart the iPhone device

You can also force restart your iPhone to try to solve the proximity sensor not working issue. Here’s how your force restarts an iPhone.

Step 1: Press and hold the home button & power button simultaneously.

Step 2: Release them when you see the Apple logo on the screen.

Step 3: In this way, your iPhone will be force restarted.

iPhone Proximity Sensor Not Working

If your iPhone Proximity Sensor isn’t working then there could several possible reasons behind it. Maybe the outdated iOS, other apps causing hindrance, or some software related issues. So the methods as explained above could solve the issue and save a fortune for you. Therefore read each method carefully along with the instructions. We hope your issues get solved as soon as possible.

How do I turn on the Proximity Sensor iPhone?

Follow the steps as given below to turn on the Proximity Sensor on iPhone.

Step 1: Tap on the inbuilt Phone app of your iPhone.

Step 2: Go to the dialer and make a call as a test.

Step 3: Start the phone call and put the phone close to your ear or simply block the upper portion of the device with an opaque surface like a hand.

Step 4: Note that the display will light up once the proximity sensor is no longer blocked.

How do I turn off the Proximity Sensor?

Proximity Sensor are very sensitive and are meant to detect the presence of your cheek, ear during a phone call. It turns off your display while the phone call is ongoing in order to save power consumption. It is important to note here that there are no default settings given to turn the proximity sensor on or off deliberately. But if your Proximity Sensor is acting funny then you can repair it by using the fixes as given in this article earlier.

How do I clean the Proximity Sensor on my iPhone?

It is advisable to always keep your digital devices clean and sound. Cleaning the devices will help them maintain good hardware health. You can clean the Proximity Sensor using a soft cloth and make sure it isn’t damp or wet. It will be better without any cover or protector. But ensure carefulness during the entire process.

Why does my iPhone blackout when I cover the top?

If you are wondering why does your iPhone black our then you cover the top. Then your iPhone Proximity Sensor triggered when an opaque surface is on the top portion. In this way, it detects the presence of your cheek, ears during a phone call and hence turn off the display.

iPhone proximity sensor test

You can test your Proximity Sensor without making an actual call with the help of the iPhone stock Apple Voice Memos. It lets you make a short test recording, playback it over the speaker turned on and you can easily test the sensor.

I hope you have fixed the issue till now. These solutions are works with iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 6/6 Plus/6s, iPhone 7/7 Plus, iPhone 8/8 Plus. iPhone X and 11. If you have tried all the troubleshoots above, but the proximity sensor is not working on the iPhone, then you have to visit the Apple Authorized Service center.

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